The CIF license of PFX Financial Professionals Ltd has been suspended by the Cyprus Securities and Exchange Commission until the 24th of December 2016. Please click here

Frequently asked questions (FAQ)

Company

Our headquarters are located in Cyprus.

For detailed information please proceed to the following link fxfinpro.com/en/contacts

The company was established in 2013

We are a true STP Broker.

It means that send all of our clients’ orders directly to the market and there is completely no conflict of interest.

Our company receives profits only from the commissions generated by our clients, therefore it is on our interest that our clients trade successfully and stay with us in long term. Unlike many other companies, we are not interested in our clients to lose their capital.

For detailed information please proceed to the following link fxfinpro.com/en/ecn-stp-broker .

Our company is regulated by Cyprus Securities and Exchange Commission (CySEC), under License nr. 193/13. For detailed information please proceed to the following links: http://cysec.gov.cy/en-GB/entities/investment-firms/cypriot/37619/

Cyprus is a member of EU, therefore our regulation is subject to strict rules from MiFID, such as;

  • Undergo regular independent audit
  • Accountable to the regulator about our operations
  • Keep client funds in segregated accounts
  • Must maintain sufficient equity capital in accordance with the regulations
  • execute customer transactions at the best prices available to us

We are reliable than most of the other brokerage companies, because:

  • We are an European Regulated Broker. Control procedures for the financial companies in European Union, are a lot stricter than in the offshore, where the majority of forex companies are registered.
  • We are STP Broker, not Dealing Desk. That means that we do not trade against our clients and do not hold our own positions. All of our client requests are executed directly at the market.
  • 3) We are a member of the Investor Compensation Fund (ICF) For detailed information please proceed to the following link /en/regulatory-disclosures

The official name of the company is PFX Financial Professionals Limited. FXFINPRO Capital is a trading name and a registered trademark of PFX Financial Professionals Limited.

We are European licensed company. The company's activity is regulated by the Cyprus Securities and Exchange Commission (CySEC), therefore all our official documents can be only in Greek or English.

We use English as it is the most common language spoken worldwide.

Some companies of Russian origin traditionally work primarily with Russian customers, so they published bilingual agreements. In our case, we work with clients from different countries from Europe, Asia and Latin America. Therefore, our agreements are in English.

Services

Our company offers the following services for traders:

  • Trading in the Forex and CFD markets
  • Trading on the stock market
  • Trading on Futures
  • PAMM accounts
  • Agent Program

Detailed information for every service, can be found in the following link fxfinpro.com/en/products-and-services

We provide high-quality brokerage service and the possibility for our clients to trade in: the equity markets, stock futures and options, as well as the FOREX and CFD markets.

There are investments in long-term assets, such as gold, silver, precious stones, coins and investment real estate.

We also provide services such as binary options, agent programs and PAMM accounts.

For detailed information please proceed to the following link fxfinpro.com/en/products-and-services

Unfortunately we are not allowed to cooperate with citizens of United States.

Therefore, if you are a US citizen and pay taxes to US government, unfortunately we will not be able to co-operate. Please do not consider this as any kind of discrimination, as these are the terms and conditions that we have to follow from our regulators.

Moreover, we are not allowed to cooperate with citizens of the following countries; Iran, North Korea and Japan.

Personal Cabinet

Please make sure that you have verified your number and/or email address on the appropriate links, which were sent to your e-mail.

To start trading with FXFINPRO Capital, you will need to register on our website and open trading account(s) from your Personal Cabinet in the following link my.fxfinpro.com/en/account .

  • Register on our website
  • Choose the “Open Account” tab in the Personal Cabinet
  • Choose the following options (Stocks/ Currency: EUR or USD/ Interactive Brokers)

*Live Account opening takes up to 2-3 working days.

In order to become our client, please register on our website in the following link my.fxfinpro.com/en/register

Trading Conditions

The minimum required deposit is 1500 USD or 1500 EUR

The minimum required deposit to trade on Trader Workstation platform (for Stocks, ETF’s, Options and Futures) is 5000 USD or 5000 EUR.

Detailed information about our commissions and leverages (for every Trading Account type) can be found in the following link my.fxfinpro.com/en/forex-and-cfd-markets

In order to calculate the swaps, commissions and margins for any particular instrument, please use our Online Calculator in the following link my.fxfinpro.com/en/tariffs-and-commissions

Yes, we allow scalping and hedging methods of trading.

Yes, we allow news trading. (But be careful at the time of the news, as the slippage is possible)

We offer STP Prime and STP Professional account types, they provides leverage up to 1-200 on major currency pairs for deposits up to 1500 USD or EUR.

In order to compare our Trading Account types, please proceed to the following link fxfinpro.com/en/forex-and-cfd-markets

Our servers are located in London

In order to check the commissions for trading on Stocks and ETF’s, please proceed to the following link fxfinpro.com/en/stock-and-etf-markets

In order to check the commissions for trading on Futures and Options, please proceed to the following link fxfinpro.com/en/futures-and-options-markets .

In order to check the commissions for our Forex Trading Accounts, please proceed to the following link fxfinpro.com/en/forex-and-cfd-markets

Our Demo Accounts expire in 30 days

Required documents for the verification process

  • Copy of Passport.

Document should state personal details (name, surname), signature, issue & expiry dates, place and date of birth, serial number and photograph to be clearly visible. EU Citizens can provide National Identity Card*.

  • Proof of Residency.

A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connections) or official bank statement (with official bank stamp) issued not more than 3 months ago, confirming your residential address.

*FXFINPRO Capital leaves a right to claim necessary additional documentation from clients if the verification criteria set by the Regulator (CySEC) are not met.

The following documents are required to open a company account:

  • Memorandum and Articles of Association
  • Certificate of Incorporation (if the Certificate of Incorporation is dated more than 6 months ago, a Certificate of Good Standing/Certificate of Incumbency is required, dated less than 3 months ago)
  • Certificate of Registered Address*
  • Certificate of Directors and Secretaries*
  • Certificate of Shareholders*
  • Board Resolutions/Minutes that authorizes to open a trading account, nominating the persons authorized to sign the application documents and nominating the persons authorized to handle the account, mentioning authorization to invest in highly speculative instrument *
  • Power of Attorney (if there is a person who can act on behalf of the Company) *
  • Copy of a Passport or an ID card and Proof of Address (i.e. utility bill) of an authorized person*
  • Passport/ID and Proof of Address (i.e. utility bill) of all shareholders/beneficial owners of the Company*

*The document must be issued not more than 3 months ago.

PAMM Accounts

  • Transparent trading
  • Ranking of different PAMM Managers by risk level
  • Automatic distribution of profit, up to the last cent
  • Opportunity to diversify your capital into different accounts
  • Disconnection / Connection to the PAMM accounts at any time

The minimum deposit for the Investor 500 dollars

  • Automatic distribution of profit, up to the last cent
  • Trade on the most popular platform - Metatrader 4
  • Manager makes an offer, which specifies the terms of cooperation with investors
  • At the end of the trading interval, the investor pays a fee to the manager, from profits made
  • Ranking of different PAMM Managers by risk level

The minimum deposit to the Manager $ 5000

In order to check the PAMM Rankings, please proceed to the following link my.fxfinpro.com/en/pamm

Financial Questions

FXFINPRO Wallet is an internal customer account, opened within FXFINPRO Capital after successful verification of the documents.

A client may transfer the funds from FXFINPRO Wallet to Trading Accounts and vice versaю

FXFINPRO Wallets have a unique identification number (e.g. "ХХХХХМАU1":)

  • XXXXX - is a unique client ID
  • MA - means Master account
  • U- валюта FXFINPRO Кошелька (U-USD, E-Euro)

In order to fund your FXFINPRO Wallet, you will need to;

  • Login to your Personal Cabinet on our website
  • Choose the tab “Wallet Management”
  • Choose the option “Fund FXFINPRO Wallet

Alternatively, you may fund your FXFINPRO Wallet in the following link my.fxfinpro.com/en/walletTopUp

In case you wish to withdraw the funds from your FXFINPRO Wallet, you will need to;

  • Make sure that you have transferred the funds from your Trading Account(s) to your FXFINPRO Wallet
  • Login to your Personal Cabinet on our website
  • Choose the tab “Withdraw Funds”

Alternatively, you may withdraw the funds from your FXFINPRO Wallet in the following link my.fxfinpro.com/en/walletCashOut

The commission for depositing funds, depends on the method you are planning to undertake. For more information, please proceed to the following link and choose the tab “Deposits” fxfinpro.com/en/deposits-withdrawals

The commission for withdrawing funds, depends on the method you are planning to undertake. For more information, please proceed to the following link fxfinpro.com/en/deposits-withdrawals and choose the tab “Withdrawals”

Please note that the withdrawal is carried only into the same account, where the funds were deposited from initially.

In order to transfer the funds from your Trading Account(s) your FXFINPRO Wallet, you will need to;

  • Login to your Personal Cabinet on our website
  • Choose the tab “Wallet Management”

Alternatively, you may proceed to the following link my.fxfinpro.com/en/walletManagment

Trading Platforms

In order to trade on Stocks/ETF’s/Futures/Options markets, we can offer you a platform called Trader Workstation (Provided by Interactive Brokers).

For detailed information regarding our available trading platforms, please proceed to the following link fxfinpro.com/en/trading-platforms

We would like to remind you that although trading of derivatives on margin may offer many benefits, it is important to note that it also carries a high level of risk. Please click here to read our full ‘Risk Disclosure’ and ‘Risk Disclosures for Financial Instruments & Investment Services’.

RISK WARNING: Trading of complex financial products, such as Stocks, Futures, Foreign Exchange ("Forex"), Contracts for Difference ("CFDs"), Indices, Options, or other financial derivatives, on "margin" carries a high level of risk, and may not be suitable for all investors. The possibility exists that you could sustain a loss of some or all of your initial investment and, therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading these markets, and seek advice from an independent financial advisor if you have any questions or doubts. Please carefully read our full "Risk Disclosure" and "Risk Disclosures for Financial Instruments & Investment Services". FXFINPRO Capital is the trading name of PFX Financial Professionals Limited, a limited liability company formed under the laws of Cyprus, registered with the Registrar of Companies in Nicosia, Cyprus, under nr. HE 237840 and regulated by the Cyprus Securities and Exchange Commission with license number 193/13.
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The CIF license of PFX Financial Professionals Ltd has been suspended by the Cyprus Securities and Exchange Commission until the 24th of December 2016. Please click here
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