'fxfinpro.com' is a domain owned and operated by PFX Financial Professionals Limited, a limited liability company formed under the laws of Cyprus, registered with the Registrar of Companies in Nicosia, Cyprus, under nr. HE 237840, having its principal place of business at 82 Nikou and Despina Pattichi Avenue, Maritania Court, Office 101, Kato Polemedia, 3070 Limassol, Cyprus (hereinafter the ‘Company’).
The Company is regulated as a ‘Cyprus Investment Firm’ (‘CIF’) by the ‘Cyprus Securities and Exchange Commission’ (‘CySEC’) under License nr. 193/13.
Cyprus Securities and Exchange Comission (CySEC) has been founded to maintain the proper regulation and supervision over CIFs pursuant to Paragraph 5 of the Cyprus Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001, as the same may be modified and amended from time to time. CySEC’s task encompass, inter alia, the control and supervision over the operations of currency markets and trading deals that take place in these markets. It also carries out a number of other functions in accordance with its legal powers.
As such, the legal powers of CySEC include, inter alia:
- Supervision and control over issuers of financial securities tradable at the exchange;
- Inspection of companies, brokers, investment consultants and managers of open-end fund companies;
- Licensing of investment companies, investment firms and brokers;
- License revoking due to special reasons;
- Carrying out disciplinary actions and administrative penalties against brokers, investment consultants and other individuals and legal entities under its jurisdiction.
The office address of CySEC is 27 Diagorou Street, 1097 Nicosia, Cyprus (Telephone: +357 22 506 600/Fax: +357 22 506 700/ http://www.cysec.gov.cy/) and its postal address is P.O BOX 24996, 1306 Nicosia, Cyprus.
PFX Financial Professionals Limited is operating under Directive 2004/39/EC of the European Parliament and of the Council of 21 April 2004 on markets in financial instruments amending Council Directives 85/611/EEC and 93/6/EEC and Directive 2000/12/EC of the European Parliament and of the Council and repealing Council Directive 93/22/EEC (the Markets in Financial Instruments Directive (2004/39/EC) or MiFID), as the same may be in force from time to time and modified or amended from time to time, which was implemented in Cyprus by Cyprus Law 144(I)/2007 of 26 October 2007 and Cyprus Law 106(I)/2009 of 23 October 2009, which provide for the provision of Investment Services, the exercise of Investment Activities, the operation of Regulated Markets and other related matters, as the same may be modified and amended from time to time.
The Markets in Financial Instruments Directive (2004/39/EC) or MiFID has been developed by the European Parliament and Council and is a part of the EU efforts to create a unified European market for financial instruments and services. MiFID requirements are mandatory throughout the 27 member countries of the European Union and 3 countries of the Eurozone. MiFID establishes new regulation procedures aimed in particular at increased transparency of transactions in stocks and derivatives. The main areas of MiFID application are:
- Operation of exchanges and other currently non-regulated trading institutions;
- Introduction of pre- and post-trade transparency requirements for security trading;
- Widening the range of investment services and products requiring authorization/licensing;
- Enabling international operation for investment firms previously authorised by national authorities through opening branch offices in other EU countries.
As a CySEC regulated firm, the Company maintains Complaints Handling Procedures, which you can find by clicking here.
Clients should notify the Company as soon as reasonably practicable if they wish to raise a complaint or dispute by e-mailing the Company at email@example.com. Clients should keep their own records of any information which might be cited in their complaint, as that will assist the Company in investigating such complaints or disputes. The Company will investigate any complaint or dispute and notify Clients involved of the results of the investigation.
The Company has procedures and guidelines designed to enable it to deal with complaints fairly and quickly; Clients may contact the Company at any time for further information on such procedures and guidelines. If after receiving the Company’s final decision for the relevant complaint, a Client is dissatisfied with the Company’s handling or findings in relation to that complaint or dispute, the Client involved may (if it is categorized as a Retail Client) refer the matter to the Financial Ombudsman Service for further investigation.
Being a CySEC regulated firm, the Company participates in the Investor Compensation Fund for clients of Cypriot Investment Firms (CIFs) and other Investment Firms (IFs), which are not credit institutions (hereinafter called the ‘Fund’). Depending on the client’s status and the circumstances of the client’s claim against the Company, clients may be entitled to compensation from the Fund, if the Company cannot meet its financial obligations to the client; in such case, the Client may receive compensation for any successful claim subject to a maximum compensation of 20000 Euro.
For any further information regarding the Fund, please refer to the Investor Compensation fund Adherence Statement, which you can find by clicking here.
The Federal Financial Supervisory Authority
better known by its abbreviation
It is an independent federal institution with headquarters in
The Financial Conduct Authority (FCA) is a regulatory body in the United Kingdom , formed as one of the successors to the Financial Services Authority (FSA) in the territory of England. It operates independently of the United Kingdom government, and is financed by charging fees to members of the financial services industry.  The FCA regulates financial firms providing services to consumers and maintains the integrity of the UK’s financial markets.  It focuses on the regulation of conduct by both retail and wholesale financial services firms.  Like its predecessor the FSA, the FCA is structured company limited by guarantee . ‘PFX Financial Professionals Limited’ is registered with the FCA under the number №609839 .
For any further information regarding the regulations governing the Fund, please refer to the offices of the Administrative Committee of the Fund, at the following office address: 27 Diagorou Street, 1097 Nicosia, Cyprus (Telephone: +357 22 506 600/Fax: +357 22 754 671) - postal address: P.O BOX 24996, 1306 Nicosia, Cyprus; e-mail address: firstname.lastname@example.org; and to the website of CySEC .